Analytics
Identifying trends and making informed business decisions based on data driven insights is crucial keep delivering better offerings and experiences to your customers.
Vectramind’s Synapse platform enables you to study, query the statistics of messages being processed, across a range of different parameters.
In-depth analytical insights
Perform a variety of querying options across a range of parameters like content matter, time stamp, message status, statistical counts ….. and a lot more.
Moreover, data export options into spreadsheets enables you to further study using custom analytical techniques.
Easy Administration
Use custom graphical dashboards to administer and monitor messages being processed. You can even compare different variables across benchmarks graphically.