Vectramind Health makes an impact at PCC Global Health, Baltimore USA! 12th -15th October 2025 holds a special pride of place in our Vectramind calendar! We were beyond thrilled and excited to explore our ongoing journey in healthcare at the prestigious Person-Centered Care (PCC) Global Forum in Baltimore Marriott Waterfront, by #Planetree.
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How to get more out of your Conversational AI. Conversational AI, simply put, is 'machine learning technology' with NLP (Natural Language Processing) capabilities, that allow machines to understand and respond to human language in a way that just comes across as more human.
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The Superpowers of Patient Feedback. 4 noted healthcare experts share their views. Patient feedback is an underestimated and undisputed superpower.The thing is, it isn’t just feedback; it’s social listening that provides you with the grounding that you would need to forge your patient relationships and make it stronger.It’s the template by which your reputation as a healthcare provider is judged, while shaping empathy within a healthcare organization.
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How Synapse retains your customers (and revenue) in your business messaging. Let's say this upfront: your business success is in a major way, directly proportionate to how well you know and respond to your customers.Our new and improved features from Synapse your complete WhatsApp Business Applications conversational partner, are designed to work to your benefit in every way: towards getting you to grow your business!
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3 real-world views on the challenges behind patient waiting times. Healthcare just isn't a 9-to-5 job.It's virtually a 24-hour on-call activity where every aspect of patient care counts. When doctors, nurses, IT and healthcare professionals are constantly on their toes, needing to be present: physically, mentally, and even virtually for the patient.
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Six Key SaaS messaging trends you can't ignore. The way you message makes all the difference in how you empower conversations. Especially in today's hyper-speed world of instant results.Is it any wonder that instant communication within Software as a Service (SaaS) platforms are growing at a rapid frenzy?The demand is clearly on for businesses looking to gain an edge with a fully integrated and nimble communication platform that can do the work.
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How Synapse empowered it's clients with proven results in messaging. No two conversations are the same, just as no two people are ever the same.
That's why, the biggest blue-chip companies and businesses across the region continue to trust Synapse as the messaging platform of choice, in delivering relevant business messaging while adopting the right multi-channel approach.You can read more about this in our blog on why having a customised messaging platform is key.
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A Symphony Orchestra vs. Individual Musicians: Remember the time when EHR (Electronic Health Record) platform providers faced an uphill battle in gaining adoption? This was not because their technology was flawed, but because healthcare leaders couldn't imagine abandoning their existing niche departmental systems that were leaving them 'comfortably numb'.
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Fact check: Your 'AI Messaging Strategy' It's a foggy mist out there when it comes to 'information overload' in connecting with your customers. This is especially true when it comes to choosing the right communication channels and platforms that can empower your business. When your business needs an effective conversational ecosystem, designed to be fast, responsive, clear and efficient in engaging with your individual customer.
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A patient journey of success at ADGHW 2025. The month of April 2025 was a special milestone for all of us at Vectramind. Our Vectramind Health division made an indelible impression with the firstpass platform narrative, among the who’s who from all around the world in the healthcare industry, at our iconic bright blue stand in Abu Dhabi Global Health Week (ADGHW) at ADNEC, Abu Dhabi!
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Just how well are you engaging with your patients? In today's rapidly evolving healthcare landscape, adopting an omnichannel approach when it comes to connecting and engaging with your patients isn’t just about keeping up with technological disruptive trends, it's become an absolute need of the hour!
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"Everything AI": A personal glimpse of rising trends Happy to share some key takeaways and learnings from my 3-day session at Everything AI (Abu Dhabi & Dubai) (4th - 6th Feb 2025).
It’s always been clear and never more than now that early technology-adopters have already been evaluating and implementing Generative AI solutions. They are the next wave of mavericks who will have a huge advantage over their competitors.
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The importance of feedback in patient experience Are you confident that your patient feedback system is truly enhancing the patient journey experience? Relying on guesswork and superficial data is insufficient when it comes to understanding patient satisfaction. This is where patient experience surveys and feedback systems play a crucial role. They provide invaluable insights into what patients think about the healthcare services they receive, highlighting both strengths and areas for improvemen
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Don’t let impatient patients cost you your bottomline How do Wait Times impact the Patient Experience? According to McCarthy, McGee & O'Boyle, and PricewaterhouseCoopers, studies show that up to 65% of patients rate waiting times in clinics as being unsatisfactory. While 34% of patients said they would change their habits based on their experience.
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Patient journeys matter more than you know AI-driven patient journeys are redefining patient engagement ? It’s no longer enough for healthcare institutions to have world-class facilities or star doctors who can assure the well-being of their patients. Your reputation as a serious healthcare provider also lies in just how smoothly and efficiently, you optimise your resources at every touchpoint of your patient journey.
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