Don’t let impatient patients cost you your bottomline How do Wait Times impact the Patient Experience? According to McCarthy, McGee & O'Boyle, and PricewaterhouseCoopers, studies show that up to 65% of patients rate waiting times in clinics as being unsatisfactory. While 34% of patients said they would change their habits based on their experience.
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Patient journeys matter more than you know AI-driven patient journeys are redefining patient engagement ? It’s no longer enough for healthcare institutions to have world-class facilities or star doctors who can assure the well-being of their patients. Your reputation as a serious healthcare provider also lies in just how smoothly and efficiently, you optimise your resources at every touchpoint of your patient journey.
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