Welcome to your AI-native unified patient experience and engagement platform.

firstpass puts the power of real time governance in your hands by giving you data-driven insights to optimize your facility resources. It does this by connecting every touchpoint of your patient experience using its efficient suite of modules, resulting in happier patients and better outcomes for providers. You also achieve greater value and bigger savings while maximizing efficiency and driving revenue growth.

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Our 4 key pillars

1

Patients are no longer impatient!

Smart patient management and streamlined communication, ensures your patients get a clearer picture and control of their patient journey. As a provider, you benefit from higher engagement, better relationships, less turnover and more referrals.

2

Productivity is on the rise!

firstpass tracks, stores and analyzes data patterns covering appointments, check-ins, walk-ins, no-shows, wait times, care times and department trends, while also focusing on specific opportunities for time-saving and spotting areas that generate big business opportunities. Ensuring maximum productivity!

3

People Power ensures everyone wins!

Whether that’s a doctor, nurse or radiologist, firstpass offers a single dashboard with a clear view into which patient is being served, where and when, with the visibility needed to serve multiple patients at the same time.

4

Providers are always in control!

From a doctor’s care time to the time taken for a radiologist scan, firstpass provides data driven insights that allow providers to optimize facility resources. Made possible by its ability to tie together every touchpoint of the patient experience.

firstpass is a seamlessly integrated solutions all-rounder!

firstpass offers a suite of platform modules that create an end-to-end engagement flow between the provider and the patient. These modules facilitate a comprehensive interactive process for patients to request services from the healthcare facility, effectively creating your digital front door and beyond. Click on any of the modules to know how they work powerfully by themselves while still being parts of an integrated whole!