Anticipate delays. Route around them.
Forecasts where wait times will spike, then automatically recommends smarter routes. Your teams stay ahead of the curve.
Learn morefirstpass reimagines the patient journey from check-in to checkout. Reduce wait times, keep everyone in sync, and orchestrate every touchpoint on one intelligent platform.
Trusted by forward-thinking healthcare teams
Long waits aren’t just a patient problem—they’re a system problem. firstpass uncovers the hidden friction points.
When appointments are locked into rigid templates and scattered across disconnected tools, delays inflate wait times.
Without live updates, queues quietly pile up and your teams are left firefighting instead of proactively managing.
Phone calls and paper forms turn simple questions into drawn-out interactions. Staff chase info they already have.
Think of firstpass as GPS for your patient operations—always predicting the path, spotting delays, and rerouting in real time.
Forecasts where wait times will spike, then automatically recommends smarter routes. Your teams stay ahead of the curve.
Learn moreSmart kiosks, automated help desks, and chatbots. firstpass gives patients the ability to self-serve whenever they need help.
firstpass is built on—and delivers value across—four core pillars.
Clarity, control, and less time waiting. Transform the experience to “know what’s next.”
Front-line teams, unburdened. Automate repetitive tasks so staff can focus on care.
Less admin, more time for care. Providers get a clear view of their day.
Operational excellence. Track wait times, throughput, and utilization in one place.
Configured to your size, structure, and existing stack.
AI-driven forecasting to anticipate demand and route patients dynamically.
Mobile and kiosk-based intake that handles consents in minutes.
Coordinate SMS, email, and app messaging from a single console.
Intelligent assistants that answer questions and send reminders 24/7.
Connect seamlessly to your existing practice management systems.
Monitor patient flow, no-shows, and staff utilization in real time.
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