Unified Patient Experience & Engagement Platform
Key Platform Capabilities
During Visit
Smart Check-in
Self Check-in
Assisted Check-in
Digital Token
Unique Token linked to
appointment access via Mobile App
SMS
Whatsapp
Web
Patient Journey Management
Indoor Navigation
Adaptive Routing
Estimated Wait Times
Token Call Notifications
Provider Order Updates
Dynamic order updates
Real Time feedback
Personalized Feedback capture
NPS Score
Escalations
Suggestions
Online Bill payment
Pre -Post Visit payments
Co-payments (insurance)