One of the biggest challenges on the patient journey that can play a big factor in the overall patient experience is the management of on-time patient appointments. Let’s face it: the last thing you would ever want as a healthcare provider, is to keep your patient waiting for extended periods of time. Resulting in that dreaded ‘drop off’, which can eventually impact your business!
Efficiently designed to remove delayed patient waiting times, the firstpass scheduler offers the convenience of automated appointment booking through which patients can schedule their appointments, 24/7.
The Results: Reduced wait times, improved patient satisfaction and efficient optimization of staff.
New patients can conveniently register, and upload required documents (e.g., National ID, insurance details) directly through our mobile app and web portal.
Existing patients can easily re-upload documents or update their information as needed.
All registration and onboarding options are readily accessible on the user-friendly mobile app, promoting a smooth and efficient experience.
Facility staff can efficiently review and approve KYC submissions through a dedicated checker feature. The system allows staff to request additional documents or information if necessary, ensuring complete and accurate patient data.
Enhanced convenience and reduced wait times for patients.
Streamlined verification process for facility staff.
Comprehensive and up-to-date patient information.
Robust KYC module for improved patient identity verification.
Support for industry regulations and standards.
firstpass offers a suite of platform modules that create an end-to-end engagement flow between the provider and the patient. These modules facilitate a comprehensive interactive process for patients to request services from the healthcare facility, effectively creating your digital front door and beyond.
fp scheduler
fp kyp
fp consent forms
fp flow
fp connect
fp engage
fp livecast
fp feedback
fp escalate