Waba Features

Hello,

Welcome to our May roundup of WABA (WhatsApp Business API platform)!

As the summer heats up, we have some refreshingly cool features for you to look forward to:helping your business expand to scale while also offering you faster response times and better open rates for your leads!

Check out the new features coming your way that aims to enhance your business even better:

Current Features

  1. Test templates

    Efficiently send templates to your end users

  2. Agent system configuration

    Made specific to the group

  3. About page

    Helps the user know about the latest feature releases

  4. Reopen closed ticket

    Agents have the option to reopen closed tickets/chats

  5. Working hours for agents

    Configured based on shifts

  6. New notification brought on top

    New messages from the end user, get moved to the top.

Upcoming Features

  1. Invoicing

    Helps calculate ROI on utilization

  2. Phonebook

    Know your number count and enhance your campaign sending feature

  3. Agent Chat Concurrency

    Streamline multiple chat efficiencies to 1,000 (per agent)

  4. Limited Time Offer (LTO)

    New template category can be used for limited time offer deals

  5. Chat sort

    Organize latest notifications as per time received

  6. Draft option in campaign

    Admin can draft the campaign created

Team Vectramind
www.vectramind.com Vectramind