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Banking & Financial Institutions
As in every industry, the pace of technological change in financial services is moving at breakneck speed. From the early days of online banking and trading, the market is now dominated by technology solutions that promise to make business faster and more efficient.
Aggregate global volumes in the financial service industry will continue a strong pace of growth from an estimated 50 million transactions in 2000 to more than 1.6 trillion in 2015. Offering mobile banking is no longer optional for financial services institutions. Customers expect it, and financial institutions benefit from the high touch/low-cost business model. Financial services institutions, such as banks, credit card companies, brokerage firms, money transfer and remittance companies, are experiencing high rates of customer adoption and usage of SMS-based mobile banking services.
SMS can be deployed in a huge variety of use cases in a banking & financial context:
Marketing and promotional services.
Periodic account balance notifications.
ATM Payment & withdrawal alerts.
Credit card transaction alerts.
Out of country activity on a credit card.
Credit card activation/suspension/deactivation requests.
High-value withdrawal notifications from the ATM or EFTPOS or a debit card.
High-value payment notifications.
One-time password and authentication.
Reporting of salary and other credits to the bank account.
Successful or un-successful execution of a standing order.
Successful payment of a cheque issued on the account.
Stop payment instruction on a cheque.
Insufficient funds/cheque return notifications.
Account Balance enquiry.
Mini statement request.
Foreign currency exchange rates enquiry.
Fixed deposit interest rates enquiry.
Your time to market improves phenomenally through significantly reduced time to launch new innovative services for your customers and stay ahead of the competition.
Airlines can now provide extremely customized value added services to their customers, and thereby meeting their expectations.
You can differentiate yourself by bringing out interesting data services to market quickly and stay ahead of fast-evolving market conditions, enabling you to adopt innovative technologies easily, as they emerge.
Sending text messages is a very cost effective and efficient medium of communication than to handle a voice call – and passengers can receive information via SMS on the fly without calling the airline staff for routine enquiries.
Interested in seeing how our product can work with your business strategy? Get in touch to find out more.
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