R
Retail
With over 5 billion mobile service subscribers globally sending and receiving text messages, mobile marketing deserves the top spot on your stores action plan and is a prime opportunity for you to connect with your customers like never before.
As consumers worldwide continue to spend conservatively and competition among retailers remains fierce, retail companies and brands are turning to SMS as a way to drive sales and promote brand loyalty. SMS is a highly effective method for retailers to engage customers, optimize their end-to-end experience and provide excellent customer services- from sending special offers, vouchers and driving footfall.
SMS can be deployed in a huge variety of use cases in a retail context:
Marketing and promotional SMS.
Announcement of Sale & offers.
Product recall notifications.
Catalogue requests.
Retail store locations.
Order status updates.
Mobile coupons and vouchers.
Loyalty program updates.
Loyalty points updates.
Text to Win competitions & raffles.
New product launch notifications.
Online order confirmation notifications.
Delivery updates.
Staff communications.
Customer satisfaction surveys.
Your time to market improves phenomenally through significantly reduced time to launch new innovative services for your customers and stay ahead of the competition.
Airlines can now provide extremely customized value added services to their customers, and thereby meeting their expectations.
You can differentiate yourself by bringing out interesting data services to market quickly and stay ahead of fast-evolving market conditions, enabling you to adopt innovative technologies easily, as they emerge.
Sending text messages is a very cost effective and efficient medium of communication than to handle a voice call – and passengers can receive information via SMS on the fly without calling the airline staff for routine enquiries.
Interested in seeing how our product can work with your business strategy? Get in touch to find out more.
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