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Shipping & Logistics
In today, advances in mobile technology offers logistics industry players a competitive strategy to continue adding value to their customers.
The move towards use of mobile technologies for business collaboration within the supply chain is enabling logistics providers to meet the growing challenges of globalization and the need to reduce carbon emissions while still meeting the customer expectations. SMS messaging allows a company to instantaneously communicate real-time information at a relatively low cost with targeted parties. Today, cellphones are the preferred communication channel because they are bound to always be on the person. This is a key driver for adopting SMS messaging.
SMS can be deployed in a huge variety of use cases in a Shipping & Logistics context:
Shipment confirmation.
Shipment Tracking via SMS.
Shipment delivery status.
Delivery delay notifications.
Re-scheduled delivery alerts.
Rates and transit times via SMS.
Location updates.
Pick-up confirmations.
Schedule change notifications to drivers.
Deals and promotions.
Scheduling reminders to staff.
Supplier appointment reminders to staff.
Internal Staff communications.
Customer satisfaction surveys.
Your time to market improves phenomenally through significantly reduced time to launch new innovative services for your customers and stay ahead of the competition.
Airlines can now provide extremely customized value added services to their customers, and thereby meeting their expectations.
You can differentiate yourself by bringing out interesting data services to market quickly and stay ahead of fast-evolving market conditions, enabling you to adopt innovative technologies easily, as they emerge.
Sending text messages is a very cost effective and efficient medium of communication than to handle a voice call – and passengers can receive information via SMS on the fly without calling the airline staff for routine enquiries.
Interested in seeing how our product can work with your business strategy? Get in touch to find out more.
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