U
Utilities
SMS provides multiple remote monitoring opportunities for utility organizations. Using SMS in Machine-t0-Machine (M2M) communications to obtain telemetry data is just one way in which utilities are benefitting from mobile technology.
SMS telemetry solutions can simplify the data collection process as companies would install the technology at the remote site and then evaluate the information as and when it arrives, thus eliminating the need to visit the remote location each time data is required. Utility companies can also use SMS for communicating with customers.
SMS can be deployed in a huge variety of use cases in a Utilities context:
Special offers and promotions via SMS.
Send Meter readings and bills via SMS.
Service request updates.
Tariff change notifications.
Bill Payment reminders.
Service disconnection notifications.
Service Outage notifications.
Peak load or offload alerts.
Complaint tracking.
Trash collection schedules.
Conservation campaign via SMS.
Internal Staff communications.
Customer satisfaction surveys.
Your time to market improves phenomenally through significantly reduced time to launch new innovative services for your customers and stay ahead of the competition.
Airlines can now provide extremely customized value added services to their customers, and thereby meeting their expectations.
You can differentiate yourself by bringing out interesting data services to market quickly and stay ahead of fast-evolving market conditions, enabling you to adopt innovative technologies easily, as they emerge.
Sending text messages is a very cost effective and efficient medium of communication than to handle a voice call – and passengers can receive information via SMS on the fly without calling the airline staff for routine enquiries.
Interested in seeing how our product can work with your business strategy? Get in touch to find out more.
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